Frequently Asked Questions
What are the products made from?
All our products are made from a lightweight resin-based material cast from old oak originals, such that even close scrutiny rarely distinguishes replica from original.
Do you offer different finishes?
All our products are hand-stained, so we are pleased to meet the individual needs of our customers, though our standard finish (Jacobean oak, as page 1, beam section) is the most popular. Contact our sales department to find out more about our non-standard finishes, and our staining-to-match service.
Do you offer a guarantee?
We are keen to maintain customer satisfaction, as we receive a substantial amount of repeat or referral business, and we are very proud of our reputation. If you were not happy you could return your purchase for a full refund.
Can I fit them myself?
Our products are easy to handle and cut, and fitting is easy for a competent DIY enthusiast or local tradesman.
How do your products compare with real oak on cost?
The price of oak, both 'green' and reclaimed, varies across the country, but it is important to remember the cost of fitting in any price comparisons - being light in weight and supplied fully finished, our product is quick and easy to fit, whilst oak is heavy, often requiring additional building work.
Being purely decorative, unlike wood they cannot be used to support weight. However, they can be used to disguise and age modern steel structures convincingly, and being impervious to moisture, will neither crack nor twist when exposed to the effects of central heating, (also unlike wood!)
If you have any questions that are not answered above, please contact us on 01535 663274 (sales).